I also mined into the log files where we track usage and added some fields to display stats of our various packages. We have so many software packages now, and very often people buy things and never use it...so now we'll have more data with which to review if software should be removed from servers.
As part of this code, I added a "Usage" tab from the front UI of the portal whereby we can watch in realtime as icons are clicked. We also can see which applications are being used the most and by whom. I'm going to add some buttons below the software categories that will show which users launched these applications the most during the current search window. When viewing the current day, this might indicate that they are having some problems or technique issues that need our help.
(Very often people never call...even when they are having serious problems. We want to identify these issues and be proactive)
Other projects have continued: I have been testing LibreOffice 4.0 Alpha along with some other employees, a few issues found and bugs submitted. We have the hardware now for the final deployment of Zimbra, so I installed Ubuntu 12.04 server and applied patches and got everything running. Next week we connect it to LDAP and we will test accounts and passwords.